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Shipping rates
If shipping fees apply the following rates will be added at check-out:
Netherlands:
PostNL / DHL (1-2 Business Days) - €6 | Free shipping over €150
Belgium & Germany:
DPD / DHL (1-3 Business Days) - €8 | Free shipping over €200
EU:
DPD / DHL (1-3 Business Days) - €10 | Free shipping over €200
United Kingdom:
FedEx / TNT Express (1-4 Business Days) - €12 | Free shipping over €250
Rest of World:
FedEx / TNT Express (1-5 Business Days) - €25 | Free shipping over €250
IMPORTANT
RETURN POLICY UPDATE AS WE SAY FAREWELL
As we gradually close down our business, we’ve made some adjustments to our return policy:
- As our SALE will increase to 80%–90%, please note that, as of November 7, 2024, it will no longer be possible to return any orders placed from this date.
- For orders placed before November 7, 2024, our previous return policy still applies. If you’d like to initiate a return, please email us at hello@unrecorded.co to register your return.
Thank you for your understanding and for supporting us during these final days.
Refunds
As soon as we have received your return at our warehouse - we will start processing the refund. Please note that it can take up to 10 business days for the money to arrive in your bank account, depending on your chosen payment method. The original shipping charges will not be refunded.